Hospitality operators. Guest‑experience obsessives. Brand‑builders.
The Guest Standard is led by Neil Denis and Anielle Show — blending luxury operations, VIP‑level service, and modern hospitality marketing.
We’ve worked across Mauritius, Seychelles and the UAE in environments where details aren’t optional: island resorts, fine‑dining rooms, high‑pressure events, and leadership offices where standards are measured in seconds.
Our work is simple to describe and hard to do well: make guest experiences feel effortless — while the business runs tighter, smarter, and more profitably behind the scenes.
Neil Denis
OPERATIONS15+ years across luxury hotel and restaurant operations, fine dining, and bespoke catering — with a calm, disciplined style built for VIP expectations.
- • General Manager — Castello Beach Hotel (Praslin, Seychelles)
- • F&B / Operations — North Island Resort; Raffles Praslin
- • Head of Protocol — Royal Court of Ajman (UAE)
- • Owner — independent catering consultancy (Mauritius)
Operational clarity, service culture that holds under pressure, and cost control that doesn’t kill the soul — so the experience feels inevitable, anticipatory, and effortless.
Anielle Show
BRAND & GUEST EXPERIENCEMarketing and communications professional with 5+ years across tourism, retail and hospitality — bilingual copywriting (English + French), Meta ads coordination, and end‑to‑end launches.
- • Operations & Marketing Director / Co‑founder — BOLD Agency (Mauritius)
- • Operations & Marketing Manager — Rise Collective (Mauritius)
- • Personal Assistant to GM + Quality Analyst — Constance Lémuria (Praslin, Seychelles)
- • Weddings, events, brand activations, and guest‑experience audits
A modern brand voice grounded in real‑world delivery — where the promise you market and the experience you deliver stay perfectly aligned.
We don’t do fluff. We do standards you can execute, language that clarifies, and implementation that sticks.
- • Standards that are visible to guests and measurable for teams
- • Systems that reduce chaos and tighten delivery
- • Journeys that feel premium — not performative
- • Marketing that reflects the real experience (and increases conversion)
If you’re a hotel, villa, restaurant, or hospitality brand ready to upgrade service, consistency and perception — we’d love to help.